Community Information

General info about BUMP

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18 articles in this collection
Written by Sam Howarth and Matthew Boyd

Contacting BUMP Support

How to get help from BUMP
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Written by Matthew Boyd
Updated over a week ago

BUMP Code of Conduct

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Written by Sam Howarth
Updated over a week ago

How to Buy & Sell on BUMP?

Only ever through the in app checkout!
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Written by Sam Howarth
Updated over a week ago

Followers explained

Community
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Written by Sam Howarth
Updated over a week ago

Can I change my location?

Yes you can!
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Written by Sam Howarth
Updated over a week ago

I don’t have Facebook, can I still make an account?

Yes! You can join BUMP with email too.
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Written by Sam Howarth
Updated over a week ago

Can I change my username?

Yes, send support a message or email us at hello@sobump.com
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Written by Sam Howarth
Updated over a week ago

How do I receive reviews?

Members of the community can review each other after completing orders on BUMP
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Written by Sam Howarth
Updated over a week ago

How can I get more followers?

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Written by Sam Howarth
Updated over a week ago

How can I leave feedback for a user?

You can leave feedback right after you finish a transaction
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Written by Sam Howarth
Updated over a week ago

Can I trade on BUMP?

We do not encourage trading
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Written by Sam Howarth
Updated over a week ago

I am no longer able to contact a user, what’s going on?

Deleted account +/or infringement of Terms & Conditions
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Written by Sam Howarth
Updated over a week ago

I’m seeing the ‘User Restricted’ pop up, what does this mean?

We banned this user for the safety of the community
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Written by Sam Howarth
Updated over a week ago

This listing looks suspicious, what should I do?

Report the listing immediately
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Written by Sam Howarth
Updated over a week ago

What do BUMP do to prevent fraud?

BUMPs fraud prevention policy
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Written by Sam Howarth
Updated over a week ago

Together we will fight scammers 💪

What we're doing to make BUMP even safer
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Written by Sam Howarth
Updated over a week ago

Common Scams to watch out for

3 common scams to be aware off!
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Written by Sam Howarth
Updated over a week ago

How do I delete my account?

Contact hello@sobump.com and we’ll handle this for you
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Written by Sam Howarth
Updated over a week ago