BUMP Support is available Monday to Friday and normally responds within a few hours. When contacting us please include your BUMP username and a description of your issue/question so we can help you effectively.

There are 3 ways to contact BUMP Support:

1.  Email

2. Web


Please select this button in the bottom right hand corner to open a conversation with BUMP Support.

3. BUMP app

On your BUMP profile page, select the ⚙️ icon in the top left hand corner, click 'Support' and follow our help centre to open a conversation.

BUMP Support will only communicate with the owner of an account.
Conversations regarding refunds or claims may take longer to receive a response.

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