Purchase & Return Policy

All purchases on BUMP are final sale only which means we do not offer returns or exchanges on any orders, including if you purchase the wrong size.

If you do not wish to keep your order we recommend you list the item for sale with us.

If you have a problem with your order e.g. you received a different size to the one you ordered then please contact hello@sobump.com and we can issue a full refund.

Note on used items:

Our authenticators compare an item's condition using all available listing information with a thorough in-hand inspection - this is especially true of used items.

In cases where we believe the item photographed differs greatly to the item we've received, we will reach out to the buyer and make sure they're happy to receive the product before shipping to them.

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