Buying on BUMP

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15 articles in this collection
Written by Sam Howarth

What is BUMP + PayPal Protection?

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Written by Sam Howarth
Updated over a week ago

How do I purchase an item?

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Written by Sam Howarth
Updated over a week ago

How much does shipping cost on BUMP?

Ask the seller!
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Written by Sam Howarth
Updated over a week ago

I bought an item but the seller is not responding?

Give it a reasonable amount of time then contact us
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Written by Sam Howarth
Updated over a week ago

When I attempt to purchase an item, I get a PayPal error. What’s going on?

For all the reasons listed below, but please hit us up if you have any q's!
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Written by Sam Howarth
Updated over a week ago

Can I return an item I purchased?

Speak with the sellers
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Written by Sam Howarth
Updated over a week ago

The buyers payment failed, why?

PayPal account issues / internet connection
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Written by Sam Howarth
Updated over a week ago

Who is in charge of paying for international duties and taxes?

The buyer
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Written by Sam Howarth
Updated over a week ago

I think something has gone wrong with my order

Help with BUMP orders
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Written by Sam Howarth
Updated over a week ago

Another user asked if we can conduct a transaction through PayPal gift or invoice, is this safe? Am I allowed to do this?

This is not safe! Please report this user to BUMP immediately
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Written by Sam Howarth
Updated over a week ago

What happens if there is an issue with the transaction? (Seller does not ship item, item is damaged, etc)

Contact us
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Written by Sam Howarth
Updated over a week ago

I received an item I purchased and it did not come as described, how do I get a refund?

Contact us
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Written by Sam Howarth
Updated over a week ago

I purchased a fake item, how do I get my money back?

Contact us
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Written by Sam Howarth
Updated over a week ago

A seller has asked me to pay via PayPal Friends & Family. What should I do?

Do not pay through F&F. Always pay through Goods & Services
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Written by Sam Howarth
Updated over a week ago

I've been scammed and paid by Friends & Family. What are the next steps?

Next steps after paying Friends & Family PayPal
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Written by Sam Howarth
Updated over a week ago