There are a few reasons why this can happen:

  • One of you may have an open PayPal dispute
  • Spending limitations based on recent purchases
  • Currency limitations based on location
  • Account access limitations based on whether your PayPal email address is verified 

We recommend you contact PayPal via their customer service number for your country and ask the seller to do the same. As always, feel free to ask us for help by contacting BUMP support or emailing hello@sobump.com

Did this answer your question?